Telstra is one of the finest telecoms brands which consistency growing with largest network in Australia. Telstra provide service in Personal, business and entertainment sector. It offers services like mobile prepaid, postpaid and bundle plan. In internet they offer home internet, NBN plan, 5G internet and satellite home internet. Even they offer email brand Bigpond mail.
Why Telstra is Best Telecom
Telstra is serving Australia country with their services since 1992. This company keep growing and the most stratifying part is company always concerned about their customer satisfaction. Even in bad weather condition there is very low latency in network and rare outage issues come in their internet network. Telstra also provide entertainment option to their subscribers like Foxtel, kayo, Fetch tv etc.
What Telstra offers in internet package.
In official website you can see multiple package options depend on what customer choose. Before deciding plan, you have to check availability and choose you want internet only, Internet with modem and phone line or 5G home internet. Doesn’t matter what plan you choose you always get unlimited data. In family if there are only 2 people to use internet than choose starter or basic plan, more than 4-6 members than choose essential plan, 6-9 people than choose Premium, Ultimate or ultrafast plan.
Complaint Form
Any issue related home internet, Mobile network issue, Fetch tv or Foxtel tv Box setup or subscription upgrade or downgrade related visit contact form and raise complaint. For this visit the official site go to complaint form, fill details like name, number, email address and state. Select service like Bigpond/ Telstra mail, home internet, 5G plan, Internet accessories, entertainment etc. Mention the query and get answers online.
How Telstra Secure Consumer data.
Telstra always concerned about their user’s data. They offer security feature like 2 step authorization for login, app generated password features to access the Bigpond mail through third part apps. And most important thing they never share personal data of their users for any profit or non-profit purpose. Data can be only share if it is required by Australian government under federal law. Even Telstra gives rights to the consumers to delete, edit or update data if required.
At last, after overview the services and features and security of Telstra we came to conclusion that Telstra is number one network telecom brand in Australia.